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Student Policies and Information

 

If you are a new or current ColdRush student, the policies, procedures, and basic need to know information is below…

 

 

Our Philosophy

We believe that all students learn best when there is mutual respect. We consider it our responsibility to find the teaching methods that reach each individual student, not the other way around. We believe that coaching is a privilege and that coaches have a responsibility to be excellent educators as well as exceptional role models. We believe our students playing recreationally have personal goals that are just as important as those of our NHL students. We know that success is reached only when students are encouraged to push themselves to the point of failure. We expect our skaters to always do only one thing… honestly give 100% effort and we are committed to doing the same.

 

 

Student Registration

Each season all students must fill out the ‘Student Registration Form’ before beginning lessons.  If you have been accepted as a ColdRush student and have a confirmed lesson spot a link to the registration form should have been provided to you.

 

 

What to Wear

ALL PROGRAMS:  ColdRush  jerseys are provided for camps, Spring Training, and clinics and should be worn for those programs.  ColdRush jerseys or team jerseys may be worn for semi-private and private lessons.  *Jerseys that represent any hockey school other than ColdRush are not permitted.

HOCKEY SKILLS LESSONS, CAMPS, & SPRING TRAINING– Full gear is required.

HOCKEY SKATING LESSONS– Helmet, gloves, shin guards, mouth guard, and stick* are required. Full gear is encouraged. (*While the majority of our lessons are taught on private lesson ice a few are on public sessions. Hockey sticks are not permitted on public sessions)

GOALIES:  We recommend that peewee and younger goalies wear skater gear to all instructional programs unless they are taking shots or otherwise advised by their instructor.  Bantam goalies please ask your instructor.  Midget and older goalies may wear full goalie gear, but this gear is NEVER to be used as an excuse to skip a single drill or push at a lesser pace than the rest of the students on the ice! 

 

Rules

BE RESPECTFUL. All students and their parents are expected to treat lesson mates, fellow parents, ColdRush & rink staff, & other rink patrons with respect. Inappropriate language, spitting on the ice, talking negatively about other players or coaches, yelling, rude or disrespectful behavior is not tolerated.  

TRY! Effort is our primary expectation. Talent and experience are not pre-requisites, but self-motivation is! Students unwilling to try their best will be removed from the schedule regardless of parent/coach wishes.

 

 Inclement Weather Policy DOES NOT FOLLOW THE SCHOOLS! ***

When the weather is inclement and travel to the rink is dangerous we will cancel our lessons.  We do NOT base our cancellations on the schools’ decisions so please check our website whenever the weather is questionable.  In the event of a cancellation we will make the announcement through twitter by 5AM for morning lessons and by NOON for afternoon lessons.  Our tweets are visible in the bottom right corner of our home page and are also posted to our Facebook page.  We are working on setting up a text system so that we will be able to send texts to those students that have opted in for urgent text messages when lessons are cancelled.  We hope to have that in place before the first snowfall, but please don’t count on that until we’ve made the announcement.
If  we have not cancelled lessons but you believe the roads are unsafe, use your own best judgment.  You will not be penalized for missed lessons due to inclement weather as long as you submit a cancellation BEFORE your lesson time.

 

Lesson Rates:

Lessons are paid for in two parts, instruction and ice use.  The ice use fee is set by the rink where you take your lesson.  The link to pay for lesson ice at the Ashburn Ice House is below our instruction rates.  For the ColdRush INTENSIVE at the Kettler Capitals IcePlex, KCI has asked us to collect the ice fees from our students, so you will see an additional charge on your statement for this amount.

Instruction rates per session for the 2017-18 season:
INTENSIVE (Kettler)  $35 Instruction  $10 Ice Paid in Advance for package of sessions.
45-min semi-private
(2-5 skaters in group)
$45  Plus Annual Ice Card Ice is paid up front to the rink. Students are billed monthly by ColdRush for lessons received the previous month.
30-min semi-private
(2-5 skaters in group)
$30  Plus Annual Ice Card
30-min private  $50  Pay for ice at front desk.

Pay for Ashburn Ice House Lesson Ice by clicking HERE

Directions as provided by AIH on how to pay for your ice using the AIH website:

1. From the Home Page-Create Household Account Or if you already have an account Log into your Account
2. On the Blue Bar Select “Program Registration”then from the drop down, select “Activity Registration” 
3. In the Bottom Left Hand Corner click on the arrow to the left of Hockey Programs
4. Click on “Power Ice”
5. Click on the Green button to Register for the Power Ice Card and follow the prompts. 

Paying for Your Lessons

LESSON FEES: Summer Camps, the Summer Program, and Spring Training are paid in advance.  For ColdRush semi-private and private lessons, statements are sent monthly by email around the 5th of each month for instruction received the previous month. Late fees will be applied to accounts that are more than 30 days past due.  If at any time you experience a hardship and need an extension to pay please contact us directly so we can work out an arrangement.  Accounts that are 60 days past due will be suspended from participation until payment is satisfied in full or other arrangements have been made.

ICE FEES:  The ice where students take their lessons is a separate charge that is dictated by and must be paid directly to the ice rink.  If you take your lesson on a public session please purchase your pass for the general session at the front desk prior to your lesson.  Links to pay for the ice fees will be added to this section of the website soon.

 

 

Canceling a Lesson

The cancellation policy applies only to pay in the rear semi-private lessons.  All of our pay-in-advance programs such as ColdRush INTENSIVE, Elite skills w/ Halpern, and the Summer Program, can not be cancelled for a refund.  For most of our pay-in-advance programs we build in a free day to make up for occasional student cancellations.
Students are excused from payment for missed lessons as long as the cancellation was submitted at least 24 hours before the scheduled lesson.  In the case of an emergency or acute illness, notification prior to the lesson will be sufficient as long as extenuating circumstances are explained in the message.

Other forms of notification, such as telling your instructor or sending a text or email, while appreciated, will not serve as officially cancelling your lesson.

***  Students will be charged full price for lessons that are not cancelled according to policy!
***  Excessive cancellations, even excused cancellations, may result in the loss of your lesson spot.

Please use the cancellation link below for ALL cancellations! 

cancel lesson

 

 

Surrendering/Discontinuing Your WeeklyLessons

Discontinuing your lesson:  If you find it necessary to discontinue your lessons for the season, we require two weeks advanced notice by email.  Please email us at cancellation@ColdRushHockey.com and put “Discontinue Lessons” in the subject line, and the reason you are discontinuing your lesson in the body of the message.  If you do not receive an email confirming that your message was received within 24 hours, please send your message again.
Suspending your lesson:  If your student is injured or has an extenuating circumstance which requires that they suspend their lesson for an extended period of time, please send a message to cancellation@coldrushhockey.com, put “suspend lessons” in the subject line, and explain the circumstances in the body of the email.  In many cases we are able to place a long term sub in suspended lesson spot until the student is able to return.

 

 

Waivers

 

Liability Waiver
          
Photo Waiver

 

All Lessons are Subject to Change

We strive to create a lesson environment that maximizes the learning potential for each skater. That is the reason that every lesson is considered a temporary lesson until the instructor, student, and parent are satisfied that the lesson is a fit. Most changes occur early in the season, however, occasionally we will ask a skater to switch later in the year if it becomes apparent that he or she would benefit from a different lesson group.

 

 

Contact Information

New Student Inquiries:  IF YOU WOULD LIKE PRIVATE/SEMI-PRIVATE COLDRUSH LESSONS PLEASE DO NOT CONTACT COLDRUSH STAFF DIRECTLY!!!
To become a ColdRush student, there is only one way…use this link: 

Sign-up

General information: Email Us  

Scheduling, camps/clinics, team training: Lessons@ColdRushHockey.com

Questions regarding your statement: Billing@ColdRushHockey.com

Direct line to ColdRush, Business Manager, Kimberly Harter: Kimberly@ColdRushHockey.com

 

To cancel your lesson click here:  

Cancel Lesson
 

 

 

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You don’t have to be tough to have a dream. You have to be tough to push through the nightmares that make it come true. ~ColdRush